1. Introduction
Prayag Fab Solutions ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and how we use and safeguard it. By using prayagfab.in you agree to the practices described here.
2. Information we collect
- Enquiry form data — name, company, email, phone/WhatsApp, country, product interest, estimated quantity, and the message you send us.
- Technical data — IP address, browser type, referring URL, pages visited, and timestamps (stored in standard web-server logs).
- Cookies — session cookies required for core site functionality. We do not use third-party advertising cookies.
3. How we use your information
- To respond to quotation requests, export enquiries, and product questions.
- To share technical drawings, specifications, and commercial terms relevant to your enquiry.
- To comply with tax, export-compliance, and regulatory record-keeping obligations under Indian law.
- To improve the website, detect abuse, and secure our infrastructure.
4. How we share information
We do not sell or rent your personal information. We may share limited information with:
- Shipping, freight-forwarding, and customs agents strictly to fulfil an export order you have placed.
- Regulatory authorities when required by law.
- Email/hosting service providers acting as data processors on our behalf.
5. Data retention
Enquiry records are retained for up to 36 months from last contact, after which they are archived or deleted. Export transaction records are retained for the minimum period required by Indian customs and tax law.
6. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you by writing to info@prayagfab.in. We will respond within 30 days.
7. Security
The site is served over HTTPS. Enquiry data is stored on servers hosted in India with access limited to authorised personnel. No online transmission is 100% secure, but we apply commercially reasonable safeguards.
8. Changes to this policy
We may revise this policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision.
9. Contact
Questions about this policy? Email info@prayagfab.in or call +91 7233039999.
GIDC Industrial Estate, Surat 395003, Gujarat, India.